REFUND POLICY

Effective Date: June 2026

Customer satisfaction is important to us.

Remote Support Services

If a technical issue cannot be addressed because it falls outside the scope of the service requested, SolTech Services may provide a partial or full refund at its discretion.

Completed Services

Fees for completed technical support services are generally non-refundable once work has been performed.

Appointment Cancellations

Customers may cancel scheduled appointments before service begins. Refund eligibility will depend on the circumstances of the cancellation.

In-Home Service Visits

Service call fees may apply for in-home appointments. Any applicable charges will be communicated before service is provided.

Questions Regarding Refunds

For assistance regarding billing or refunds, please contact:

Phone: +1 (312) 625-6700
Email: soltechservices8@gmail.com