Our Story
SolTech Services was founded in 2025 with a simple mission: to provide reliable, affordable, and customer-focused support for individuals, professionals, and small businesses.
After spending years working in the customer support industry, we saw firsthand how frustrating technology problems can be for customers. We also recognized areas where the customer experience could be improved, including clearer communication, fair pricing, faster response times, and a more personalized approach to support.
These experiences inspired us to create SolTech Services—a company built on the belief that quality customer support should be accessible, trustworthy, and affordable. Whether assistance is provided remotely or through in-home service (based on technician availability), our goal is to help customers solve technology issues quickly and with confidence.
Meet the Founder
SolTech Services was founded by Sheri Clark, a dedicated wife, mother, and technology professional with more than 10 years of experience in the customer support industry.
Throughout her career, Sheri has assisted customers with a wide range of technology challenges, from computer troubleshooting and software issues to networking and connectivity concerns. Her passion for helping others and commitment to exceptional customer service motivated her to launch SolTech Services.
Sheri believes that customer support should be straightforward, honest, and focused on the customer’s needs. Her dedication to helping people navigate technology continues to shape the values and service standards of the company today.
Who We Help
We proudly serve:
- Individuals seeking help with personal computers and devices
- Professionals who rely on technology for work and productivity
- Small businesses that need dependable assistance without the expense of a full-time IT department
Whether you’re dealing with a slow computer, printer issues, WiFi problems, software errors, or virus-related concerns, we’re here to help.
Why Customers Choose SolTech Services
Our customers choose us because we focus on providing:
- Friendly and professional support
- Affordable service options
- Clear communication throughout the support process
- Personalized solutions based on each customer’s needs
- Remote and in-home service options
- A commitment to customer satisfaction
We understand that technology issues can disrupt daily life and business operations. Our goal is to provide practical solutions while making the support experience as simple and stress-free as possible.
Our Service Process
Getting help is easy:
- Contact us through our website, email, or phone.
- Tell us about the issue you’re experiencing.
- We’ll assess the problem and recommend the most appropriate support option.
- Our technician will work with you remotely or schedule an in-home visit if available.
- We’ll explain the solution and answer any questions you may have.
Our focus is on resolving issues efficiently while keeping customers informed every step of the way.
Our Commitment to Transparency
At SolTech Services, we believe trust is earned through honesty and clear communication.
We strive to provide straightforward information about our services, pricing, and support options before work begins. We explain recommendations in understandable terms and encourage customers to ask questions so they can make informed decisions about their technology needs.
Our goal is to build long-term relationships by delivering dependable support and treating every customer with respect and professionalism.
Contact Us
We’re here to help with your technology needs.
Phone: (312) 625-6700
Email: soltechservices8@gmail.com
Website Contact Form: Available through our website
Business Hours
Monday – Friday
8:00 AM – 4:00 PM CST
Independent Service Provider
SolTech Services is an independent customer support company. We are not affiliated with, endorsed by, authorized by, or sponsored by Microsoft, Apple, Google, HP, Dell, Epson, Brother, Canon, or any other third-party manufacturer, software developer, or service provider unless expressly stated.